Privacy Policy

Last updated: October 30, 2026

This Privacy Policy explains how Shenzhen Bifang Chuangzhan Technology Co., Ltd. ("FONENG", "we", "us") collects, uses, and protects information when you visit www.foneng.net (the "Site") or contact us through it.

1. Information We Collect

Inquiry information. When you submit a form on the Site (e.g., "Contact Us" or product inquiries), we collect the name, email address, phone number, country, and message content you provide.
Usage data. Through cookies and similar technologies, we automatically collect information about how you use the Site, such as pages visited, approximate location (country/city level), device and browser type, referring source, and time spent. This data is aggregated and does not directly identify you.
Communication records. If you contact us via email or WhatsApp, we keep a record of the correspondence for follow-up and quality purposes.

2. Cookies and Similar Technologies

The Site uses the following categories of cookies:

Essential cookies — required for the Site to function (e.g., security, session management). These cannot be disabled.
Analytics cookies — set by Google Analytics to help us understand how visitors use the Site so we can improve it.
Advertising cookies — set by Google Ads to measure the effectiveness of our advertising campaigns and, where applicable, to show relevant ads.

On your first visit, a cookie banner lets you choose to accept all cookies or allow only essential ones. Your choice is stored in your browser and can be changed at any time (see Section 7). Visitors from the European Economic Area, the United Kingdom, and Switzerland are asked for consent before non-essential cookies are set, in line with the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive.

3. Third-Party Services

We use the following third-party services, which may process data outside your country:

Google Analytics (GA4) — website traffic analysis. Google may transfer data to the United States. We rely on Google's standard contractual clauses for such transfers. See also Google's privacy policy: policies.google.com/privacy.
Google Ads — advertising measurement. Where consent is given, conversion data may be shared with Google.
Hosting and form services — our website platform processes form submissions on our behalf.

4. How We Use Information

To respond to your inquiries and provide quotations (legitimate interest / performance of a contract);
To analyze Site traffic and improve content and usability (legitimate interest / consent);
To measure and optimize our advertising (consent);
To comply with legal obligations.

We do not sell your personal information to third parties. Inquiry information is shared only internally with the sales team members responsible for following up, and with service providers acting on our instructions.

5. Data Retention

Inquiry and communication records are kept for up to 3 years after our last contact with you, unless a longer period is required by law. Aggregated analytics data is retained according to Google Analytics' default retention settings.

6. Your Rights

If you are located in the EEA, the UK, or Switzerland, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, the right to data portability, and the right to lodge a complaint with your local supervisory authority. To exercise any of these rights, contact us using the details in Section 8. We will respond within 30 days.

7. Managing Cookies

You can change your cookie choice at any time by clearing your browser's site data for www.foneng.net; the banner will appear again on your next visit.
You can also block or delete cookies through your browser settings.
Opting out of Google Analytics across websites is possible via Google Analytics Opt-out Browser Add-on.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Shenzhen Bifang Chuangzhan Technology Co., Ltd.
Email: info@foneng.net
Website: www.foneng.net